Retailers coming off the best holiday sales growth since 2010 converged in January in New York City for the 2018 NRF Conference & EXPO – the industry’s biggest trade show. The message retailers heard loud and clear during the keynote sessions and while walking the trade show floor: Technology will decide which stores live or die in the new world of retail.
In reviewing recap articles from analysts and media, here are some quotes that grabbed our attention.
“Tax cuts, an improved economy and an American consumer less cautious about spending will make 2018 a sweet year for retailers.”
“Retailers that survive must realize they are technology companies, as well as merchants, and must continuously evolve as technology changes.”
“The show was busier than I’ve seen it in 21 years of attending, and retailers are ready to spend on technology.”
From an RPE perspective, here is why NRF 2018 was such a stand-out conference from previous years:
JDA Reporting Demos
JDA MMS and JDA PMM users were impressed by the capabilities of the new JDA Reporting business intelligence solution during demos at the RPE booth. Retailers saw first-hand the renewed focus JDA is putting behind MMS and PMM and walked away with a positive outlook on the future of these products.
There was a positive buzz from all attendees reinforcing that retail is at a critical point where companies want to transform themselves and see technology as the pathway to success. Retailers attending had very specific needs with approved budgets and were prepared to get down to business.
Unified Commerce Continues to be King
Ensuring a smooth information flow, in real time, across all channels, so everyone works with the same information remains a hot topic for retailers looking to achieve unified commerce and keep up with today’s savvy shoppers. Retailers across all verticals expressed interest in RPE’s new partnership with NetSuite and its omnichannel ERP solution.
With several executive level clients attending, RPE connected these decision makers with their counterparts at companies experiencing similar challenges. NRF networking at its finest.
The RPE team returned from NRF energized and excited to engage in more detailed discussions with retailers on their specific challenges and needs for this new age of retail. Contact us today to let RPE know how we can assist you.