Clifford L. Epstein
  President

Cliff Epstein, a founder and chief executive of Retail Process Engineering and RPE Outsourcing, has established and operated a number of companies throughout his 35+ year career as a retail and business entrepreneur. His first venture was the establishment of a chain of sporting goods stores where he soon expanded services operating a corporate recognition business, textile imprinting and embroidery company and an awards and trophy company. As his success continued, he pursued business ventures in real estate development and equipment leasing.

With his growing reputation in the retail industry, he served as a corporate executive with several national retailers. Recognizing the power of information to intelligently manage retail business, Epstein was an early adaptor of retail systems. Through his knowledge and foresight, he was one of the first customers to install the Island Pacific Merchandising System.

Epstein's passion for reinventing businesses as market conditions changed and being nimble in the development of evolving corporate strategies to support those changes were key elements in the successes of these companies.

Under Epstein's leadership, RPE has followed the same principles in adding practices to take advantage of changing technologies to optimize the retailer's performance. RPE has recruited and attracted results-driven associates with experience in retail from both a functional business user level and retail IT organization standpoint. This allows for a complete understanding of the business process to make recommendations leading to improvements in merchandise performance resulting in increased financial performance and customer satisfaction.

Epstein has built a foundation of being committed to recognizing and maximizing the most value of the applications to receive the highest possible return on investment. Knowledge transfer is a hallmark of RPE's methodology and is achieved by involving the client's internal resources from both the IT group and the business users. A buy in is established right from the beginning of the process and support through formal and informal training is continuous throughout the interaction with RPE consultants and the client's team.

RPE's growing list of satisfied clients continues to establish Epstein's reputation as an industry leader.

Thomas H. Villa
 Vice President Outsourcing

Mr. Villa co-founded RPE in 1999 and is a managing member and serves in the capacity of Vice President Outsourcing. He is a seasoned hands-on senior IT executive with over 25 years of experience with 10 years of retail operations. His areas of responsibilities include the management of the 24/7/365 operations in the RPE data center, delivery of ASP services, remote operations services, maintaining RPE's certifications with IBM and development of new service technologies and delivery models. He is veteran of many new system implementations from concept planning through ?go-live.'

Robert A. Henneke
  Vice President Business Development

Mr. Henneke is Vice President Business Development. He is a master retailer with over 30 years of management experience in merchandise, operations, systems, sales, distribution and special projects at Gold Medal Sports, Herman's and JumboSports.

His experience includes product categories management of team, water and winter sports, hunting, fishing, camping, fitness and bikes. His expertise includes managing assortment plans, margin, open to buy, replenishment, Plan-o-gram, warehousing and store operations.

He is a member of the executive staff at RPE responsible for client liaison, new business development, marketing, customer relationship management and project management.

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