Even the best software application requires training so people thoroughly understand how it functions. This requires the rapid acquisition and dissemination of functional and application as well as operational-related knowledge.
RPE has certified JDA Software trainers on staff. As a JDA training partner, our consultants are vigorously tested and evaluated on JDA solutions. Trainers are certified in many critical areas to help retailers maximize their JDA investment with ongoing JDA training updates.
We not only provide JDA training, but training for most leading software we support. RPE develops and tailors training programs for a hands-on classroom or individual training program providing learning materials with standard documentation or multi-media video. If a classroom setting is not available, RPE offers hardware acquisition assistance. As an IBM Business Partner, we can provide all of the physical necessities for a classroom environment.
RPE prefers to train users directly versus a train-the-trainer approach. This improves learning because instruction is conducted by a knowledgeable trainer qualified to teach. Best practices are shared for optimal use of systems and solutions and adjusted based on attendee requirements and knowledge level. Attendees walk away with the skills and knowledge to better achieve company goals by optimizing software.
Training occurs in a classroom setting with demonstration and examples followed by exercises. Most importantly, it includes the application of software functionality to business procedures as used in the organization. Training is critical for new software implementations, but ongoing training is just as important. Software updates and changes in staff are additional reasons for training to ensure you are receiving the maximum functionality. We make sure users understand how to use the technology to improve processes and and achieve company goals.