Contact our datacenter support team one of three ways. Sending an email or creating a ticket within the customer portal is the best way to ensure quality and timely response to your support request.
Email
You can send an email to support@sociusinc.com and a support ticket will be created. You will receive a notification of the ticket and our support team will be alerted. Please include a meaningful subject line and a detail description of the request or issue.
Customer Portal
When you logon to the customer portal, you can create a new ticket as well as review and update existing tickets. Click Here to logon to the portal.
Phone
Call our support team at 813-490-7000 option 2.