Unparalleled Retail Consulting Services to Help Retailers Reach Peak Performance
RPE — a leading retail consulting firm — offers a comprehensive range of strategic, functional, and technical retail consulting services to retailers across the United States and Canada. We work with retailers to identify and analyze challenges, implement solutions, and embrace change to address today’s omnichannel environment. Our technology skills, retail knowledge, systems and applications expertise, and collaborative approach help retail businesses achieve success and reach their bottom-line goals. By applying industry best practices in our retail systems consulting services, we deliver innovative retail merchandising and supply chain management solutions — time after time.
Why Choose RPE?
Retailers turn to RPE for retail consulting services because we have the knowledge, training, and experience needed to help embrace new technology and maximize profits. Online and in store, successful retailers are relying on more functionally rich omnichannel solutions and systems to deliver superior customer service across all channels. At RPE, we’ve been implementing, managing, supporting, and hosting merchandising and supply chain solutions since 1999. Our trusted retail consulting and solutions experts have served in many capacities in the retail industry, from planners and buyers to senior level consultants and CIOs. Having a keen focus solely around retail, we stay abreast of changing technologies to help our clients succeed today and well into the future. Retailers can rest easy knowing that their project will not be a learning experience for us. As retailers serving retailers, we know what our clients are looking for.
Comprehensive Retail Consulting Services
RPE’s skilled team offers a wide range of retail systems consulting services, including:
- Sourcing and demand
- Distributed order management (DOM)
- Business intelligence (BI)
- Point of sale
Services to Help Retailers Achieve Unified Commerce
We also offer a wide variety of retail consulting services designed to help retailers achieve unified commerce, including:
- Strategic IT planning
- Process improvement
- Project management
- Package selection
- System and software upgrades
- Modifications and programming
- Systems optimization
- Integration and interfaces
- Systems implementation
- Post-implementation support
- Hosting and systems management
- Secure data center
At RPE, we recognize that achieving excellence requires implementing comprehensive solutions. Our retail consulting experts work with leading hardware, software, and support solution providers to provide our clients with state-of-the-art solutions that will perfectly suit their specific needs. Some of our valued business partners include:
Reliable Quality Assurance Procedures
We employ first-rate quality assurance practices to ensure that applications function properly for our clients. Our QA process starts at the earliest stages of the development life cycle and continues post-implementation into assessment and evaluation. We firmly believe that quality must exist at all stages, without question.
Using RPE for QA can provide unique benefits for retailers and address their very specific needs. Our QA experts provide additional control over our clients’ processes and procedures. This service is often employed during implementation of software or during projects, but it could be extended into many other areas. Our QA analysts observe, study, research, inspect, and evaluate a retailer’s processes and procedures and prepare detailed reports. We will:
- Provide in-depth testing, including unit tests, acceptance tests, integration tests, stress tests, and benchmarking
- Document functional and technical processes and procedures, technical analysis of applications, and data flow
- Audit functions, processes, and data
- Ensure that transactions balance between systems, applications, and modules
- Ensure that applications, enhancements, and updates are installed and functioning correctly
- Provide direction on conversion items, data manipulation, menus, security, and other issues that must be considered
For More Information
If you’d like to learn more about the retail systems consulting services that we can provide for your retail business, contact RPE today.