Backup & Data Recovery Services to Ensure Fast & Reliable Restores

As a trusted retail cloud services provider, RPE develops and implements backup and data recovery plans to protect retailers’ data in today’s multi-site environments. Your company’s data is critical to your business’ success, and our skilled consultants will ensure that your data can be recovered and restored whenever you need it. If disaster ever strikes, having a plan in place can minimize any negative impact on operations, revenue, and customer satisfaction.

Backup & Data Recovery Process

After backing up all of your company’s data on a server—which then becomes the golden copy—we’ll send it to a secure off-site location. Load agents will be added to all of the systems, and backup schedules and tapes will continue to take place as usual. You’ll have secure access to your systems in our cloud within 48 hours. Once deployment is completed, we’ll provide you with a fully documented and tested backup and data recovery plan. Our level of continued involvement following deployment is up to you—we can continue to manage the infrastructure for you or provide your team with the training needed to manage operations internally.

Backup and Data Recovery map showing global coverage

High Availability

This HA cloud recovery service uses real-time replication to ensure your mission-critical data is always available and recoverable. After the initial back up, only the files and data that change are updated so you always have the most current copy of data at that point in time. Once loaded to the system, you can connect from anywhere.

Why Choose RPE for Backup & Data Recovery?

You can feel confident entrusting your retail business’s data to RPE. Our cloud data backup and recovery services are:

Secure

When you partner with RPE for retail cloud hosting services, you can rest easy knowing that your company’s data will be supported by a solid infrastructure. Our geographically dispersed data centers meet the requirements for SOC 1 compliance and have also received the Uptime Institute’s top-tier rating. What’s more, our experts are on hand 24/7/365 to handle recovery following a disaster.

Efficient

If you’ve ever had to deal with long backup windows and unreliable restores, you know how frustrating they can be. RPE provides a more efficient alternative. Our encryption solutions back up data inside the firewall, both over the wire and when at rest in the cloud. Deduplication ensures only new or changed data blocks are sent, thereby optimizing both your network bandwidth and your storage footprint.

Versatile

We can back up and recover applications, data, and systems that run on multiple platforms across your company. Supported platforms include Microsoft Windows; IBM i and AIX; Red Hat Linux and SUSE Linux; and VMware.

Creating a Disaster Recovery Plan

You never know when disaster will strike. It could be malicious ransomware, a natural catastrophe, hardware failure, intentional sabotage, or human error. No data center or IT infrastructure is immune to potential disaster. For the past 20 years, RPE has worked with retailers to develop and implement disaster recovery plans to improve speed of recovery should the unfortunate event of a disaster occur. A disaster recovery plan is a documented process and set of procedures to recover and protect a business’s IT infrastructure. It’s a comprehensive step-by-step process of actions to be taken before, during, and after a disaster.

Take Advantage of Our Annual Testing Services

Once you’ve developed and implemented a backup and data recovery plan at your retail business, it’s important to regularly test that plan, preferably on an annual basis. Testing helps you:

  • Proactively identify and resolve any potential obstacles
  • Evaluate whether standby systems are reliable
  • Address unforeseen challenges
  • Find ways to improve communication
  • Minimize the amount of time needed to complete a restoration

In order to test your cloud data backup and recovery plan, you’ll need to execute the plan in a controlled environment. RPE can guide your team through the entire testing process. Utilizing our annual testing services can set your team up for success in the event of an emergency as any stumbling blocks have been identified and already worked through.

Learn More

If you’d like to know more about our backup and data recovery services and how they can benefit your retail business, contact RPE today.