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Comprehensive Retail Consulting Services for Omnichannel Retailing

RPE — a leading retail consulting company — offers comprehensive consulting services to help retailers increase their margins and improve customer satisfaction. We’ve been serving retail businesses since 1999, and our consultants possess an average of 15 to 20 years of experience tackling the real-world issues that today’s retailers face on a daily basis. While other consulting firms may just deal in theories and fancy charts, we take pride in offering our clients a true business partner relationship.

Client and consultants at table discussing Retail Consulting Services

What Retail Consulting Services Do We Offer?

When you hire RPE to serve as a consultant for your retail business, you can rest easy knowing that we’ll be with you every step of the way. We’ll employ a comprehensive approach and work with your company from start to finish to solve your retail challenges. Our retail consulting services include:

  • Strategic IT planning and process improvement — We’ll begin the retail consulting process by conducting a business process analysis and performance review to identify your company’s strengths and opportunities. Based on that information, we’ll develop a strategic IT plan for how we can improve processes.
  • Package selection and project management — We don’t believe in pushing our clients into a canned approach that won’t work for them. Instead, we’ll work with you and with potential vendors to determine which software solutions and processes are best suited to your company’s specific needs.
  • System and software upgrades — Many retailers are hesitant to upgrade their systems and software. It’s often a smart idea to do so, however, since today’s upgrades provide increased functionality and enable retailers to achieve unified commerce. We’ll help you assess the impact that an upgrade may have on your organization, then recommend the most appropriate course of action.
  • Integration and interfaces — Because retailing almost always requires multiple software applications, it’s crucial to implement a well-designed, fully integrated system that’s seamless and transparent to users. We’ll help you link a suite of applications together using the interfaces that are best suited for your company.
  • Systems implementation — We’ll use our functional and application expertise, as well as our operational-related knowledge, to assemble and manage a project team and carry out the many tasks required for an effective systems implementation.
  • Post-implementation support and training — Once a new system is implemented, it’s important to provide adequate support and training so that team members understand how the system functions. With our instructor-led, hands-on training, extensive resources, rapid response times, and skilled coordination of efforts, your business will have all the tools it needs to succeed moving forward.
  • Cloud and hosting — Many retailers today are turning to the RPE cloud for hosting and managed services. It is a cost-effective model for delivery of hardware, software, and services. Your IT team no longer has to worry about constant upgrades, IT staffing, regulatory compliance, and security safeguards.

For More Information

To learn more about the retail consulting services that we can provide for your business, contact RPE today.