Top-Level Systems Management Services & Cloud Hosting to Help Retailers Maximize Profits

Are you facing pressure to reduce the IT budget at your retail business? Or, is your current IT setup eating up company resources due to unexpected system downtime, user support issues, and poor response times? If so, turn to RPE for all of your retail cloud hosting, systems management, and backup and data recovery needs. By eliminating downtime and profit-stealing IT operational inefficiencies, we can save you both time and money and allow you to focus on your core business.

Our Systems Management Services

RPE offers a reliable alternative to retail businesses having to host and maintain their own servers and IT departments. We’re a leading retail consulting and cloud hosting firm that’s been serving businesses across the United States and Canada since 1999. Our systems management services include:

  • 24/7/365 system monitoring and operations
  • Operating system and applications management
  • System security and administration
  • Network and VPN management
  • Performance tuning and monitoring
  • Capacity planning
  • PTF management
  • Change management control
  • Backup and recovery
  • Reports
  • Escalation procedures

Systems Management

Why Choose RPE for Systems Management?

RPE is the top choice for retailers in need of a third-party cloud hosting and systems management provider. Your company will benefit from our:

Remarkable Versatility

When your retail business partners with RPE for systems management, you’ll have the opportunity to choose whether to house your systems at your location or at our geographically diverse, enterprise-level Data Centers. Thanks to secure, fast, and proven VPN communication, it won’t matter where the box is housed — your company will seamlessly experience the same lightning-quick response time 24/7/365.

SOC 1 Data Centers

At RPE, we maintain stringent controls to protect our clients’ critical data and the cloud IT operations management infrastructure. The SOC1 – Type 2 certification confirms our commitment to the highest standards of quality, performance, and security of services. Based on this certification, our Data Centers meet the highest security and regulatory requirements.

Trained & Knowledgeable Professionals

Partnering with RPE for systems management provides you with access to an immediate operations management infrastructure. These additional resources enable your business to call on a wider range of skills from a select group of highly professional operators with advanced computer operations education and training. We have experience running leading platforms such as the IBM Power Systems, iSeries and pSeries, Windows Servers, and Linux, and our areas of expertise include planning and installation, security, performance tuning, connectivity, SQL, and problem determination. Plus, all of our Data Center and systems management staff participate in ongoing training as the cloud solutions industry continues to evolve.

Reliable Backup & Data Recovery Services

RPE works with retail businesses to deliver failproof data recovery services and solutions. Several cloud offerings are available to ensure the fast restoration of data. Our customers can feel confident knowing that we operate in a multi-site environment to offer off-site protection that is flexible, scalable, and secure.

System Health Check

If you’d like to take advantage of RPE’s cloud hosting and systems management services, contact us to schedule a consultation. Be sure to ask about receiving a Health Check — we can assess the health of your IT system, identify any critical performance and configuration issues, and make recommendations for immediate and longer-term strategic solutions.