Systems Management Services to Maximize Profits
Are you facing pressure to reduce the IT budget? Or is your current IT setup eating up company resources due to unexpected system downtime, user support issues and poor response times? If so, turn to RPE for all your Systems Management needs. By eliminating downtime and profit-stealing IT operational inefficiencies, we can save you both time and money and allow you to focus on your core business.
RPE is known for the added value we bring to each project. We offer company-specific Systems Management tools to streamline processes and maintain applications to help you thrive. We are a reliable alternative to businesses having to host and maintain their own servers and IT departments.
Systems Management Features and Capabilities
- 24/7/365 system monitoring and operations
- Operating system and applications management
- System security and administration
- Network and VPN management
- Performance tuning and monitoring
- Capacity planning
- PTF management
- Change management control
- Backup and recovery
- Escalation procedures
- Disaster Recovery and High Availability
Your Place or Ours
When you partner with RPE for Systems Management, you will have the opportunity to choose whether to house your systems at your location or at our geographically diverse, enterprise-level Data Centers. Thanks to secure, fast and proven VPN communication, it does not matter where the box is housed — your company will seamlessly experience the same lightning-quick around the clock response time.
Type 2 SOC 1 and SOC 2 Data Centers
At RPE, we maintain stringent controls to protect our clients’ critical data and the cloud IT operations management infrastructure. The Type 2 SOC 1 and SOC 2 certification confirms our commitment to the highest standards of quality, performance, and security of services. Based on this certification, our services, procedures and Data Centers meet the highest security and regulatory requirements.
24/7 US Based Support
Partnering with RPE for Systems Management provides you with access to an immediate operations management infrastructure. Work with confidence knowing your systems are secure and being monitored at all times without worrying if your IT is running at full optimization. Plus, our US-based operations team provides 24/7 support.
Trained and Knowledgeable Professionals
RPE trained professionals have experience running leading platforms such as the IBM Power Systems, iSeries and pSeries, Windows Servers and Linux. Our areas of expertise include planning and installation, security, performance tuning, connectivity, SQL and problem determination. Plus all of our Data Center and Systems Management staff participate in ongoing training as the Cloud industry continues to evolve.
System Health Check
Ask about a RPE Health Check. We can assess the health of your IT system, identify any critical performance and configuration issues, and make recommendations for immediate and longer-term strategic solutions.